Cause sudden crash Excel automation -for only one user?
Posted: Mon Jan 15, 2024 8:11 pm
We have some Excel exports using Automation for a client with 2 users. Since recently after creating an Excel sheet from our program the program directly quits without a message. More details:
1 The user has Windows 11 since a few weeks and is not 100% sure if it has worked on W11 at all
2 The other user has also Windows 11 and has no problem with the same function (Same data, same program - from the server)
3 For the user having the problem the Office automation works without problem for creating a Word document
4 Starting Excel directly doesn't seem to show anything out of the ordinary
5 Nothing is logged in the Windows Application log
Basically the client's IT department is trying to solve the issue. But if anyone has an idea it might speed things up.
Dick
1 The user has Windows 11 since a few weeks and is not 100% sure if it has worked on W11 at all
2 The other user has also Windows 11 and has no problem with the same function (Same data, same program - from the server)
3 For the user having the problem the Office automation works without problem for creating a Word document
4 Starting Excel directly doesn't seem to show anything out of the ordinary
5 Nothing is logged in the Windows Application log
Basically the client's IT department is trying to solve the issue. But if anyone has an idea it might speed things up.
Dick