ReportPro 2.34 / VO App

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Neale
Posts: 28
Joined: Sat Mar 25, 2017 10:40 pm
Location: United Kingdom

ReportPro 2.34 / VO App

Post by Neale »

Windows update KB5089573 has caused a problem with ReportPro2, for now I have uninstalled the latest update and all is OK.
I have attached a screen shot from the production app and one from the VO IDE. Any ideas?
Attachments
VO_IDE_ErrorWithWindowsUpdateKB5089573.png
VO_IDE_ErrorWithWindowsUpdateKB5089573.png (17.97 KiB) Viewed 468 times
RPPro_Error_WindowsUpdateKB5089573.jpg
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Neale
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Joined: Sat Mar 25, 2017 10:40 pm
Location: United Kingdom

Re: ReportPro 2.34 / VO App

Post by Neale »

BTW the error occurs with a very simple report or complex.
And also from the stand alone RP editor.
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Chris
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Location: Greece

Re: ReportPro 2.34 / VO App

Post by Chris »

Hi Neale,

We will look into it. Can you please send us a report showing the problem so we have a reproducible sample to debug?
Chris Pyrgas

XSharp Development Team
chris(at)xsharp.eu
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robert
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Joined: Fri Aug 21, 2015 10:57 am
Location: Netherlands

Re: ReportPro 2.34 / VO App

Post by robert »

Neale,

This seems to be happening in the code that reads font descriptors for True Type fonts.
We will look into this, but it would help to see which fonts you are using in the report.
And if they are not standard Windows fonts, then please include the TTF files for these fonts.

Robert
XSharp Development Team
The Netherlands
robert@xsharp.eu
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Neale
Posts: 28
Joined: Sat Mar 25, 2017 10:40 pm
Location: United Kingdom

Re: ReportPro 2.34 / VO App

Post by Neale »

Simple report and table attached, with screen shot of error when the report is exported.
Run report, export report to PDF and error occurs.
Tested on a computer running the latest Win 11 KB5089573.
Attachments
VATTableScreenshot_RPError.png
RP2.zip
(1.48 KiB) Downloaded 10 times
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Neale
Posts: 28
Joined: Sat Mar 25, 2017 10:40 pm
Location: United Kingdom

Re: ReportPro 2.34 / VO App

Post by Neale »

Also, this error can occur.
Attachments
VATTableScreenShot_Error2.png
Jan@share.be
Posts: 93
Joined: Mon Nov 02, 2015 8:51 pm

Re: ReportPro 2.34 / VO App

Post by Jan@share.be »

Hi

We have the same problem, report export to PDF generates this error.
thanks for the fix (deinstall the Windows update KB5089573), after that it works again.

But we would like to have a report-fix if it is possible.

thanks

Jan Van Calster
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robert
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Joined: Fri Aug 21, 2015 10:57 am
Location: Netherlands

Re: ReportPro 2.34 / VO App

Post by robert »

Guys,

We will try to come with a fix asap.
But we're also very busy getting X# 3 ready, and that is our main product.
RP2 and RP3 are "abandoned" and we have adopted them, but our own "baby" has a higher priority as you will understand.

Robert
XSharp Development Team
The Netherlands
robert@xsharp.eu
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